HGS closure in PEI to have no impact on Kentville operation

Kirk Starratt kstarratt@kingscountynews.ca
Published on January 12, 2016

The pending closure of the HGS call centre in Montague, PEI, won't impact the Kentville operation.

KENTVILLE - The pending closure of the Hinduja Global Solutions (HGS) call centre in Montague, PEI, won’t have any impact on the company’s Kentville call centre.

“This very unfortunate, but necessary, decision does not affect Kentville in any way,” company spokewoman Ross Duff said in a Jan. 12 email.

He said the Kentville call centre currently employs 150 people and they’re aiming to hire another 50 or more employees within the next 60 days. Duff said the planned hiring in Kentville has no relation to the Montague closure either.

According to an online article on the The Guardian website published Jan. 12, the Montague HGS call centre is set to close March 4. Pink slips were being passed out to employees Jan. 12.

The Montague call centre employs 50 agents and 15 support staff. HGS is part of the multi-billion-dollar conglomerate Hinduja Group that is based in India. The company operates a number of call centres, including the Montague operation for Virgin Mobile.